Website Maintenance in Syria | Fixes, Updates & Security

Website maintenance and development in Syria

ONE DIGITAL looks after websites for Syrian businesses once they are live: platform and plugin updates, security, backups, speed, content changes and new pages. We also take over sites whose original developer has disappeared, and fix sites that are broken, hacked or too slow to use on mobile data.

What does website maintenance include?

Regular updates to the platform, theme and plugins; security monitoring and fixes; scheduled backups stored away from the server; checks on speed, forms and broken links; tracking of domain and SSL certificate renewals; and content changes when your prices, services or team change. Development work, such as new pages or features, can be added on top of the plan.

Signs your website needs attention

The developer is gone: No one has the passwords, the hosting account or the source files.
Hacked or flagged: Spam pages, strange redirects or browser warnings that drive customers away.
No backups: One failed update or server problem, and the whole site is gone.
Slow on mobile data: Heavy images and unused plugins that make pages crawl on Syrian mobile connections.
Outdated content: Old prices, closed branches and staff who left long ago still on the site.

How we look after your site

Access recovered and documented: We help recover domain, hosting and admin access, then record it in one place that belongs to your business.
Updates checked before they go live: Updates are applied after a backup and tested, so a plugin update doesn’t take the site down.
Backups you can actually restore: Automatic backups stored off the server, with restore tests.
Speed on real connections: Image compression, caching and removing whatever slows the site down.
Content changes on request: Prices, services, photos and new pages updated by message, without you touching the admin panel.

What maintenance covers

Platform, theme and plugin updates
Security monitoring and malware clean-up
Off-server backups and restore tests
Speed and mobile performance fixes
Domain, hosting and SSL renewal tracking
Content changes and new pages
Monthly check report

Maintenance plan, one-off repair or rebuild?

Option	What it covers	When it makes sense
Monthly maintenance plan	Updates, backups, security checks and a set number of content changes.	Your site works and you want it to stay that way.
One-off repair	Fixing a specific problem such as a hack, a broken form or a crash.	Something is broken now, but the rest of the site is sound.
Development on demand	New pages, sections, languages or features on the current site.	The site is solid but no longer covers what you sell.
Rebuild	A new site with a structure designed for search and conversion.	The site is outdated and insecure, and patching it costs more than replacing it.

How we work with companies in Syria

Remote-first from Dubai, with a production team on the ground in Syria. Arabic and English, on WhatsApp, video calls or in person for shoots.

01
Discovery
A short call to understand the business, the market it sells to and what is not working today.
02
Audit and plan
We review what already exists, then propose a scoped plan with priorities, timeline and responsibilities.
03
Build and launch
Configuration, development, content or campaigns, delivered in stages you can review.
04
Train and hand over
Your team learns to run it. Documentation in Arabic where needed.
05
Measure and improve
Results are reviewed against the goals agreed at the start, then the plan is adjusted.

Frequently asked questions

Can you maintain a website another company built?

Yes. We start by auditing the code, hosting and plugins, then tell you what can be maintained as it is and what needs fixing first.

Which platforms do you maintain?

WordPress and custom-coded websites. For other platforms, we review the site before agreeing to take it on.

Our site has been hacked. Can you fix it?

Yes. We clean the infected files, close the gap the attacker used, change all access details and ask search engines to review the site if it was flagged.

We’ve lost access to our hosting or domain. What now?

We help you recover it through the provider’s official process. From then on, every account is registered in the business’s name, not a developer’s.

How often are backups taken?

It depends on how often the site changes. Backups are kept away from the main server, so a server failure doesn’t take them with it.

Can you make our site faster?

Usually, yes. We measure first, then fix the biggest causes, which are often images, unused plugins and slow hosting.

How do we request content changes?

Send them on WhatsApp or by email. We confirm the change, apply it and let you know when it’s live.

Can you update prices when the exchange rate changes?

Yes. If your prices change often, we can also set the site up so your team updates one value instead of editing every page.

Can you add English to our Arabic website?

Yes, as development work: a proper second language with its own pages, not an automatic translation widget.

How do we contact ONE DIGITAL in Syria?

Message the Syria branch on WhatsApp at +963 936 503 899, or visit us in Hama, Al-Hamidiyah, next to the Child Protection Association.