WhatsApp Business automation in Dubai

Usually yes, after migrating it to the platform. We check eligibility first.

Yes, within WhatsApp’s rules: templates for business-initiated messages, and automated replies inside the customer-service window.

Reply instantly outside working hours, route chats by service, language or branch, create the lead in your CRM with its source, send confirmations and reminders through approved templates, chase unanswered enquiries and report response times. Your team still handles the conversations that need a person.

We connect your number to the WhatsApp Business Platform through Meta or an approved provider, then link it to your CRM, such as Odoo or the CRM you already use, with a ready connector or the API. Every chat then creates or updates a contact, keeps the ad source and lands in a shared inbox.

A CRM where WhatsApp conversations sit on the customer record: one shared number for the team, assignment, notes, pipeline stages and template messages sent from the CRM. It can be a CRM with WhatsApp built in, or your existing CRM connected to the WhatsApp Business Platform.

A Meta Business account (verification is needed to raise messaging limits), a number registered on the platform (an existing number can usually be migrated), an approved display name, Meta-approved templates for business-initiated messages, and customers’ opt-in. We prepare these with you before connecting any system.

Yes. Through the WhatsApp Business Platform (API), your CRM or ERP, such as Odoo, can send approved message templates automatically: booking confirmations, appointment reminders, invoices with a PDF or link, and payment reminders. Each template needs Meta’s approval, and customers must have agreed to receive messages.