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Passwords and Two-Factor Authentication: A Practical Guide to Protecting Company Accounts

Most account thefts do not need a sophisticated hack, just an easy, reused or written-down password next to the screen. This article explains the practical rules for managing passwords in a company or organisation, and how to add two-factor authentication on top.

Cloud, infrastructure and security 5 min read

By Nour Aldein Tleti. Updated .

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How do I protect company accounts with strong passwords and two-factor authentication?

Use a long, different password for each account, store it in a password manager instead of your memory or on paper, then turn on two-factor authentication for important accounts. That way a stolen password alone is not enough to get in, because the attacker would also need your phone or your security key.

Rules for a strong password

Length before complexity
A long phrase of several unrelated words is easier to remember and harder to guess than a short word full of symbols.
One password per account
If a password leaks from one site, attackers immediately try it on your email, bank and social media pages.
No personal information
Avoid the company name, your children’s names, birth dates and phone numbers. They are the first things tried.
Never share it over chat
Sending a password in a WhatsApp chat leaves it stored on more than one phone and in more than one backup.

Ways to do two-factor authentication

Text messages
The easiest method and better than nothing, but affected by weak networks and by the possibility of the number being moved to another SIM.
Authenticator apps
They generate a changing code on the phone without needing internet or coverage, an important advantage given weak networks in Syria.
Security keys
A small device you plug into the computer or hold near the phone, giving strong protection for sensitive accounts.
Recovery codes
Backup codes shown when you turn the feature on. Keep them printed in a safe place to recover the account if the phone is lost.

Managing passwords across the company

A team password manager
Stores passwords encrypted and lets you share an account with an employee without revealing the password itself.
Ownership stays with the owner
Admin accounts for social pages, the domain and hosting should be in the company’s name, not the designer’s or technician’s.
Change on departure
When an employee leaves, change the passwords they knew and remove their permissions the same day.
A register of key accounts
A simple list of every critical account, who owns it and which verification method is turned on.

Putting the policy in place in a week

  1. 01

    List the accounts

    Email, social pages, WhatsApp Business, the accounting system, the domain and hosting, and who owns each one.

  2. 02

    Take back ownership

    Move any account registered to a former employee or an outside designer to the company email.

  3. 03

    Install a password manager

    Create a company vault and move into it the passwords written on paper or kept in chats.

  4. 04

    Turn on two-factor authentication

    Start with email, then social pages, then systems. Print the recovery codes and keep them somewhere locked.

  5. 05

    Explain it to the team

    A short session on why and how, with one-to-one help for anyone who needs it.

Where to start turning it on

AccountWhy it is a prioritySuggested verification method
EmailThe key to recovering every other accountAuthenticator app or security key
Social media and ad accountsYour sales channel and contact with customersAuthenticator app for every page admin
WhatsApp BusinessCustomer chats and daily ordersTwo-step verification PIN in the app settings
Accounting and management systemFinancial and customer dataAuthenticator app with role-based permissions
Domain and hostingControl of the website and emailAuthenticator app and an account in the company’s name

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Frequently asked questions

Should passwords be changed every month?

Forced regular changes push people towards weak, similar passwords. Better to have a long, unique password for each account, changed immediately if you suspect a leak or when an employee leaves.

What if I lose the phone with the authenticator app?

Use the saved recovery codes or a second device registered in advance, then link the app to the new phone. That is why you must save the codes before you need them.

Is a password manager safe?

Reputable managers encrypt the data with a master password only you know. Choose a very strong master password and turn on two-factor authentication for the manager itself.

Text messages arrive late here. What is the solution?

Authenticator apps work without internet because they generate the codes on the phone itself, so they suit this situation better than text messages.

How do I persuade staff to use two-factor authentication?

Explain that it protects them personally from account theft, help them set it up step by step, and make it a condition for accessing work systems.

Keep exploring

Need help with your organisation’s digital transformation?

Message ONE DIGITAL’s Syria branch on WhatsApp +963 936 503 899 or visit us in Hama. We’ll review your situation and suggest a practical first step.

WhatsApp Nour Aldein TletiCall +971 58 996 9118WhatsApp Syria branch +963 936 503 899

Discuss your project with ONE DIGITAL

Nour Aldein Tleti, Software Engineer & Digital Transformation Specialist
Nour Aldein Tleti

Software Engineer & Digital Transformation Specialist

Dr. Alaa Khoury, Economics, Banking & Accounting Specialist | Financial Analyst
Dr. Alaa Khoury

Economics, Banking & Accounting Specialist | Financial Analyst

info@onedigitalco.com

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